Preventative IT Care Service

Like all businesses, you depend on the health of your network infrastructure, which can consist of computers, servers, software applications, networking and connected devices like printers.  The dependency on a well-functioning network infrastructure which enables a productive staff is ever increasing.

Have you ever needed to send an important email or access vital information, but the system or data was inaccessible?  Traditionally you would call for help and wait for a consultant to be dispatched in order to troubleshoot the problem.  In some cases this can require multiple trips before the issue is completely resolved.  This is a reactive support method and forfeits precious uptime while you wait for your technical issues to be resolved. There is also the large payroll expense for inefficient staff while your network infrastructure is down.   Here at Northwest Data Services we have come up with a solution to this problem.  We call it NDS Pro IT Healthcare.

NDS Pro IT Healthcare is a proactive care service that offers you the assurance that your organization’s network infrastructure receives 24 hours a day, 7 days a week monitoring.  We accomplish this by installing a monitoring suite on your network.  This monitoring suite watches the health of your network infrastructure and when a problem is detected we are notified.  In many cases we can see a problem arising before you even know you have one and begin resolution of the issue.   For your business this can mean less downtime and a more productive working environment.

An additional benefit of having our NDS Pro IT Health Care is the extra level of service our technical consultants can provide.  With the monitoring suite in place the consultants are armed with the knowledge of what has or will be going wrong with your network infrastructure.  This makes the consultant more efficient at troubleshooting and diagnosing your problems. Again, this reduces the time we spend fixing the problem and improving your uptime.

NDS Pro IT Healthcare… Less time reacting to problems, less time diagnosing problems, less time fixing problems and less down time, resulting in increased employee productivity and cost savings for you.

If you would like more information to see if NDS Pro IT Healthcare would be good fit for your business please give us a call at 970-879-0734 or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it